Code No. 11: Steam Generator Heating Issue

Problem Description:

The steam generator failed to reach the required operating temperature.

This issue most commonly points to a failure in the steam generator’s heating elements. Other possible causes include:

  • Damaged heating elements (check resistance according to Enbio guidelines)
  • A faulty power supply relay or damaged wiring between the power supply and the generator
  • A failure in the power board (e.g., faulty relay)
  • A malfunctioning mainboard

How to solve it:
  • Try restarting the cycle — in rare cases, it may be a one-time power fluctuation.
  • Ensure the autoclave is connected directly to a dedicated power outlet, not shared with other devices.

If the problem reoccurs, please contact Enbio Service by clicking the button below to fill out the service form