Problem description:

Steam generator temperature too high.

What can I do to solve the problem? 

• Too high weight of sterilized instruments – repeat the process with less instruments (max. 0.5 kg S, 0.8 kg PRO)
• Contact Enbio Authorized Service (click the button below to fill the service form):

Problem description:

Process temperature too high.

What can I do to solve the problem? 

Contact Enbio Authorized Service (click the button below to fill the service form):

Problem description:

Pressure error.

What can I do to solve the problem? 

Contact Enbio Authorized Service (click the button below to fill the service form):

Problem description:

Drying pressure too low.

What can I do to solve the problem? 

• Check that there is water in the bottle with the blue hose
• Correct the position of the blue hose so that the end is completely submerged in water. Add a sinker to eliminate the problem in the future
  
• Check that the water supply hose (blue) is not damaged (After correcting the position / replacing the hose or refilling with water, restart the machine)
  
• Contact Enbio Authorized Service (click the button below to fill the service form):

Problem description:

Sterilization temperature too low.

What can I do to solve the problem? 

• Check the water level in the bottle with the blue hose
• Check that the red tube is not pointing up along its entire length, creating the so-called air trap
• Contact Enbio Authorized Service (click the button below to fill the service form):

Problem description:

Drying pressure too high.

What can I do to solve the problem? 

• Make sure the red drain hose is not immersed in water. The hose must not be kinked, the liquid must flow down by gravity
• Check that the weight of the sterilized instruments is not too high
• Contact Enbio Authorized Service (click the button below to fill the service form):

Problem description:

Too many steam pulses. No feed water.

What can I do to solve the problem? 

• Check the water connection to the “water in” connector
• Check the distilled water level in the feed water tank (blue plug)
  
• Check that the weight of the load does not exceed the allowable weight
• Contact Enbio Authorized Service (click the button below to fill the service form):

Problem description:

Clogged drain.

What can I do to solve the problem? 

• Check the level of the wastewater and the connection of the hoses
• Check the level of the used water in the bottle with the red cap. If the bottle is full, discard the used water
  
• Check that the red hose is not kinked and that it is pointing downwards along its entire length
• Check that there is no debris in the outlet opening (inside the chamber)
  
• Contact Enbio Authorized Service (click the button below to fill the service form)

Problem description:

Chamber heating error.

What can I do to solve the problem? 

• Mains voltage too low – consult an electrician for the location where the autoclave is to be installed
• Contact Enbio Authorized Service (click the button below to fill the service form)

Problem description:

Steam generator error.

What can I do to solve the problem? 

• Repeat the process
• Contact Enbio Authorized Service (click the button below to fill the service form)

Problem description:

Vacuum pump / drain fault.

What can I do to solve the problem? 

• Check the level of used water in the bottle with the red cap and pour out the excess
• Check that the red hose is not submerged or kinked
  
• Check that the autoclave setting provides free airflow for cooling the unit 
  
• The red hose must point downwards along its entire length, no section may point upwards
  
• Clean the chamber door seal
  
• Contact Enbio Authorized Service (click the button below to fill the service form)

Problem description:

Momentary voltage loss during operation.

What can I do to solve the problem? 

• Restart the device and make sure it is properly plugged into the outlet
• Consult an electrician competent for the site where the autoclave is installed to check the installation

Problem description:

Overpressure while waiting .

What can I do to solve the problem? 

• Restart your device
• Contact Enbio Authorized Service (click the button below to fill the service form)
  

Problem description:

Door lock error.

What can I do to solve the problem? 

Contact Enbio Authorized Service (click the button below to fill the service form)

Problem description:

Door unlock error.

What can I do to solve the problem? 

• Turn off the autoclave and turn it on again, start the process and stop it after a few seconds. There must be no overpressure in the chamber, i.e. the following information must be displayed: “READY / Chamber is safe to open”
• Contact Enbio Authorized Service (click the button below to fill the service form)
  

Problem description:

V3 valve / HEPA filter error.

What can I do to solve the problem? 

• Replace the HEPA filter
• Contact Enbio Authorized Service (click the button below to fill the service form)
  

Problem description:

Pressure sensor error.

What can I do to solve the problem? 

Contact Enbio Authorized Service (click the button below to fill the service form)

Problem description:

Writing error on pendrive – damage to medium.

What can I do to solve the problem? 

Copy the contents from your current flash drive – buy and install a new one.

Problem description:

Chamber temperature too low during the process.

What can I do to solve the problem? 

Contact Enbio Authorized Service (click the button below to fill the service form)

Problem description:

Chamber temperature sensor failure.

What can I do to solve the problem? 

Contact Enbio Authorized Service (click the button below to fill the service form)

Problem description:

Steam generator temperature sensor failure.

What can I do to solve the problem? 

Contact Enbio Authorized Service (click the button below to fill the service form)

Problem description:

Process temperature sensor failure.

What can I do to solve the problem? 

Contact Enbio Authorized Service (click the button below to fill the service form)

Problem description:

Autoclave temperature too low / temperature sensor error.

What can I do to solve the problem? 

• Leave the device switched off for 3 hours at room temperature
• Contact Enbio Authorized Service (click the button below to fill the service form)
  

Problem description:

Internal memory error.

What can I do to solve the problem? 

Contact Enbio Authorized Service (click the button below to fill the service form)

Problem description:

Process interrupted by the user. Non-sterile cartridge if interrupted during or before the sterilization process.

What can I do to solve the problem? 

This message appears when the user terminates the process. This does not mean that there is a malfunction. Start a new process.

Problem description:

Vacuum test error.

What can I do to solve the problem? 

Contact Enbio Authorized Service (click the button below to fill the service form)

Problem description:

No USB memory stick.

What can I do to solve the problem? 

Check the USB port and mount the memory. Contact Enbio Authorized Service (click the button below to fill the service form)

Problem description:

Pressure when stationary. Equalization of pressure to atmospheric.

What can I do to solve the problem? 

The message occurs in certain cases as a result of natural processes. If the message appears frequently, contact Enbio Authorized Service (click the button below to fill the service form)

Problem description:

Overpressure in standby mode.

What can I do to solve the problem? 

The reason for this error is that the hot sterilizer is left with the chamber closed (e.g. overnight). As the sterilizer cools down a vacuum is created in the chamber which causes a startup error. Wait until the device has equalized the pressure automatically – the message will disappear automatically.