Code No. 40: No USB memory detected

Problem description:

The device does not detect any USB memory stick.

Possible Causes:

  • A damaged or incompatible USB drive
  • A malfunction in the USB port, internal cable, or control board
How to solve it:
  • Turn off the device
  • Remove the USB stick and reconnect it securely
  • Turn the device back on and check again
  • Try using a different, known-working USB drive (preferably FAT32 formatted).

If the problem persists, the USB port or internal connection may be faulty. Please contact Enbio Service by clicking the button below to fill out the service form.