Safe salon with EnbioSafe

Cosmetic or hairdressing salon, as well as other service facilities should be absolutely safe for our health. Enbio has always set itself the goal of taking care of safety in these areas, and now, during a coronavirus pandemic, this task became even more important.

Safe salon during coronavirus pandemic

The opening of beauty salons, hairdressers’ and barbers’ shops was one of the most awaited stages of "defrosting" the economy. Our appearance affects not only how others perceive us, but also our general well-being. Especially that many people are not entirely happy about their appearance. Recently conducted research proves that 42% of the British public admit that they do not feel secure about their looks. Women feel insecure more often (49% of them) than men (34%). Respondents also agree that appearance has a major impact on one’s successful life[1].

It is reported by the British Beauty Council that the beauty industry contributed a total of 28,4 billion pounds to the national economy in 2018. Its value is rapidly growing, placing the branch at the heart of UK’s economy[2]. As for 2018, there were about 43 300 hair and beauty businesses in UK[3], and the demand for them is still growing.

The regular visits to beauty and hairdressing salons play a huge role in our lives. We realized that especially in March, when these service places – which were always "at our fingertips" – were no longer available. The last two months have been difficult not only for customers who like to take care of their appearance, but also for the owners of these places. Suddenly they have lost their source of income and many people have been laid off due to difficult financial situation.

Since 11th May we again have got the opportunity to use our favorite services. However, the way the visits look now has changed. Great emphasis is placed on the sanitary regime, as well as on ensuring safety for all employees and customers.

How should the salon be prepared? Customer service at the beauty salon and hairdresser’s shop

The aim of the implemented procedures is primarily to increase the safety of salon employees and customers and minimize the risk of infection. Anti-epidemic guidelines define in detail the rules for functioning of such places "in the new reality".

  • Keeping distance – to ensure that employees are safe while working, the number of meetings and internal meetings should be reduced to the necessary minimum. If possible, contact should take place remotely. The workplaces should be at least 2 meters apart. If this distance cannot be kept, it is recommended to install protective screens. In addition, a protective wall, for example made of plexiglass or glass, can be used to separate the employee from the customer during e.g. manicure.
  • Liquidation of waiting rooms – the work schedule of a cosmetic salon should be planned the way it limits contact between customers. There can only be as many clients as there are service stands. It is recommended to implement shift work so that as few people as possible stay in the room simultaneously. The waiting room should also be closed down.
  • Temperature measurement – each day before work, with the consent of each worker, it is recommended to measure the body temperature using a non-contact thermometer and to carry out an epidemiological interview, proving in particular that the worker does not have any symptoms and has no contact with the person who has had visible symptoms, in order to isolate the potentially infected person as soon as possible.
  • Organization of the salon – the information about the maximum number of clients who can stay inside the salon at the same time should be put in a visible place. Customers at the entrance or in the reception area should also be provided with disinfectants. The decoration of the salon should be kept to a minimum to allow for quick and thorough disinfection, and no drinks should be served during the visit.
  • Salon disinfection – the salon must be ventilated as often as possible. Touch surfaces such as handles, handrails, handles, light switches and chair backrests should be disinfected at least several times a day, preferably after each customer, with agents containing more than 60% alcohol.
  • Contact with customer prior to the visit – the reception of customers should only take place by remote appointment – by phone or online. Also, the day before the appointment, the staff member should contact the client to confirm the appointment and inform them that they cannot come to the facility if they show signs indicating a viral infection or have had contact with a sick person/ quarantine.
  • Conducting an epidemiological interview with the client – ask the client, among other things, about the possible symptoms of a viral infection (such as high temperature, weakness, muscle aches, chills, headaches) or contact with a person who is ill or in quarantine. If possible, the body temperature can also be measured with a non-contact thermometer.
  • Ban on using mobile phones – this ban applies to both the staff performing the service and the customer. The customer should be informed by the staff about a ban.
  • Personal protection measures – these include disposable gloves, surgical masks, protective goggles and visors. Workers should always wear nose and mouth protection and protective gloves if the type of service permits it. When using gloves, several basic rules must be followed so that the gloves themselves are not a hazard. It is important not to touch the face when wearing them. First of all, before applying the gloves, wash your hands thoroughly with soap and water for at least 20 seconds.
  • Disinfection – frequent disinfection should be the basis for the safe functioning of the salon – not only the touch surfaces, but also the customer's hands. Liquids and disinfectants, containing a minimum of 60% alcohol, are essential protection against coronavirus. These solutions destabilize the lipid membranes of viruses. Disinfection is a process that destroys the vegetative forms of microorganisms. Frequent disinfection of everyday items such as phones, credit cards, as well as hands – if it is not possible to wash them with soap and water – is nowadays crucial. Pathogens can be found on surfaces the sick person has been in contact with.
  • Sterilization – it should be carried out after each use of reusable instruments such as pliers, metal files and scissors. Sterilization in autoclave involves the destruction of all forms of harmful microorganisms, including their spores. An instrument that has undergone a sterilization process is free of pathogens. For the disinfection and subsequent sterilization process in the autoclave to be carried out correctly, the sterilization sequence must be properly performed. A sterile object, i.e. one that has undergone a sterilization process, is completely safe for the human body. For every customer, sterile tools should be used and they should be unpacked in front of the customer. Therefore it is guaranteed that they are properly prepared for work. Shared items such as keys can also be sterilized. As for disposable personal protective equipment, such as masks, they must be sterilized before being sent for disposal. It is also recommended to use as many disposable tools as possible.

What kind of safety rules apply to the customer?

  • Mask – each client is required to cover his/her nose and mouth with a mask or visor, if the type of service allows it. It is recommended to allow the customer to purchase or receive the mask in the salon.
  • Gloves – if the type of service/treatment allows it, the customer should wear disposable gloves during the visit.
  • Punctual arrival – due to the liquidation of the waiting room, the client should be informed to come to the visit on time, without accompanying persons.
  • Ban on using mobile phones – this ban applies not only to salon employees but also to customers.

A safe salon with the signature #EnbioSafe – what is it?

EnbioSafe is a guarantee given to the customers than your salon is a safe place for them. The idea of this project was based on general safety standards. For ENBIO, as an autoclave manufacturer, issues related to human health have always been a priority. Enbio autoclaves are medical autoclaves of the highest class B – they are CE certified, approving them as medical devices. They meet 100% of the sanitary requirements and guarantee full effectiveness and safety of the sterilization. As part of the #EnbioSafe campaign, a map of safe facilities was created for all places providing services using autoclaves – hairdressing, beauty, barber shops, tattoo studios etc.

Safe salons map

Enbio is taking care of the highest safety standards and thus decided to meet the needs of customers of beauty salons, hairdressing salons, barbers and to create a map of safe salons, i.e. places ensuring full safety during the services performed. These are places that use autoclaves, and all reusable instruments are disinfected and then sterilized. The action is aimed at promoting safe places. Safety during COVID-19 is particularly important, so everyone should choose only this kind of places. Everybody can check on Enbio.com whether their favorite salon was placed on such a list.

Every salon that has an Enbio autoclave can register and mark itself on the map, additionally it will receive a dedicated mark on the door (sticker), which gives all customers information that this salon is safe.

The beauty salon during the coronavirus – how much has changed?

The coronavirus pandemic has forced salon owners and employees to take exceptional care of safety. Cosmetic salons are obliged to sterilize reusable tools, but we don't usually wonder what the situation is like in a hairdressing salon, for example – whether all scissors, clips and combs are disinfected and sterilized after each client. We hope that the exceptional care for the health and safety of our customers will remain for much longer and that we, as users of the salon services, will pay more attention to this than before.

[1] https://yougov.co.uk/topics/lifestyle/articles-reports/2019/11/20/looks-and-personality-how-happy-are-britons, access 19.07.20.

[2] https://www.cosmeticsdesign-europe.com/Article/2019/07/18/UK-boasts-28.4-bn-beauty-product-and-services-industry-report-reveals, access 18.07.20.

[3] https://www.statista.com/statistics/409073/number-of-hairdressers-beauty-salons-united-kingdom-uk/, access 18.07.20.