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The right to withdraw from the contract
You have the right to withdraw from this contract within 14 days without giving any reason. The deadline to withdraw from the contract expires after 14 days from the date on which the item was delivered, i.e. the Consumer or a third party, other than a carrier designated by him, has received the goods.
- if the consumer has ordered several goods under a single order and the goods are delivered separately, the time period begins as soon as the consumer or a third party designated by the consumer, who is not a carrier, has received the last goods.
- if the goods are delivered in several parts or pieces, the period shall begin as soon as the consumer or a third party, other than a carrier and nominated by the consumer, has received the last part or piece.
To exercise your right of withdrawal, you must inform us (Enbio Group GmbH, Basler Straße 115, 79115 Freiburg in Breisgau, Germany, firstname.lastname@example.org, Telephone: +44 208 089 81 22) of your decision to withdraw from this contract. You can use the model withdrawal form, but it is not obligatory. You can also fill out and send the withdrawal form or any other unambiguous statement by e-mail or through our website:
If you use this option, we will send you a confirmation of receipt of information about the withdrawal from the contract on a durable medium (on example by email).
To keep the deadline to withdraw from the contract, it is enough for you to send information regarding the exercise of your right to withdraw from the contract before the deadline to withdraw from the contract.